Online Payments for Business Certificate Renewals

Exciting news! The City has extended the deadline for 2025 Business Certificate Renewals to Friday, February 28th! And to make the process easier, the Finance Department has launched a pilot program for online renewal payments.

We have officially rolled out a pilot program for online renewal payments using debit or credit cards through eTrakit.

There is a 2.95% fee for credit/debit card payments.

1. You will need to create a public account in order to access your records and make payments. Here is the link to create an account: https://solab-trk.aspgov.com/eTRAKiT/publicUserAccount.aspx?action=npa
2. After creating an account and logging in – select “Search Licenses” under Business Certificates on the left side of the page.
3. Search for your Business Certificate using one of the search criteria listed in drop down, i.e. Search by LICENSE_NO, equals, search value would be BC-012345
4. Click on the correct business certificate
5. Review your Business Certificate information to ensure information is up to date
6. Select Attachment – please upload signed renewal form
7. Add to cart – this allows you to add multiple business certificates to your cart to check out at once, alternative option is to select Fees tab and select “Pay all fees” which takes you to the shopping cart
8. Proceed to checkout
9. Select Pay now
10. This will take you to Paymentus to complete the payment information

City Staff will review the payment information and attachment when received. Once complete and fully processed, your 2025 business certificate will be emailed to you.

For more information, please visit the City's Business Certificates page.